Viet Nam
Terms Of Use
The information (“Information”) is accessible by you (“Visitor”) using the Softsales website.
Visitor’s Duty:
1. WHO WE ARE AND HOW TO CONTACT US
Who we are. Softsales is a Singapore Private limited company and has its registered office located at 200 Upper Thomson Road, #04-03, Singapore 574424.
How to contact us. You can contact us here or by writing to us at support@softsales.io
How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
"Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails. "Website" refers to website https://www.softsales.io/
2. YOUR PERSONAL DATA
We will only use your personal data as set out in our Privacy Policy.
Should you wish to adjust your choices regarding unsolicited commercial communications, please email us at privacy@softsales.com
3. OUR RIGHT TO MAKE CHANGES
From time to time, we may update these Terms and/or change the Services for valid business reasons to reflect changes in business needs including, but not limited to, changes in features and functionality, changes in market conditions, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in system capabilities. To the extent permitted by law, changes are effectiv immediately upon posting on our Website and User’s continued use of any of the Services following the posting of revised Terms of Use means that User accepts and agrees to the changes, to the extent permitted by applicable laws. You should review the Terms to ensure you are aware of the latest version.
If we make any material change to these Terms, we'll give you advance notice of the change. Please read any such notices carefully. Your continued use of the Service after changes become effective shall mean that you accept those changes. If you do not wish to continue using the Service under the new version of the Terms, you may cancel your membership by contacting us here or emailing us at support@softsales.io.
4. GENERAL
The Services enable Students to connect to recorded instruction, tutoring, and the courses. The Services include, without limitation, facilitating and delivering Courses, Webinars, and supporting materials.
You are solely responsible for all service, telephony, data charges, and/or other fees and costs associated with your access to and use of the Services, as well as for obtaining and maintaining all telephone, computer hardware, and other equipment required for such access and use.
If You elect to access or use our Services that involve payment of a fee, then you agree to pay and will be responsible for payment of, that fee and all taxes associated with such access or use. If you provide the credit card information to pay for such fees then you hereby represent and warrant that you are authorized to supply such information and hereby authorize Softsales to charge your credit card to pay the fees as they are due.
If your payment method fails or your account is past due, then We may collect fees owed using other collection mechanisms. This may include charging other payment methods on file with Us and/or retaining collection agencies and legal counsel. We may also block your access to any of the Services pending resolution of any amounts due by You to Softsales.
All of your use, access, and other activities relating to the Services must be in compliance with all applicable laws and regulations, including, without limitations, laws relating to copyright and other intellectual property use, and to privacy and personal identity. Further, access to our Services from territories where their contents are illegal is prohibited. You agree to comply with all applicable laws regarding the transmission of technical data exported from the United States of America or the country in which You reside. You must agree to abide by all local rules regarding online conduct and acceptable content.
5. MEMBERSHIP
When you sign up for our Services you will become a member of Softsales. Your Softsales membership will continue until terminated by You or us.
If you have made an input error when registering or placing an order please login into your member's dashboard, go to your Profile, and amend your details accordingly. Should you encounter any issues or need further assistance please contact support here.
If the Services you order are a one-off purchase of digital content, we will make the digital content available for download by you as soon as we accept your order. For most services, you have a legal right to change your mind within 14 days and receive a refund. You acknowledge that you do not have a right to change your mind in respect of the one-off purchase of digital content where we have provided or started to provide, you with access to the relevant digital content.
Our Services are provided over the internet. To use them you must have Internet access and a compatible device, and you must provide us with a current, valid, accepted method of payment, which you may update from time to time (“Payment Method”). In order to validate your payment method, we may make a minor charge in the form of a nominal refundable amount and simultaneously refund that charge. This transaction does not result in any payment having been made to Softsales.
Third-party vouchers used to gain membership may only provide access to a single course or module, after which if you wish to continue to use our Services you will be charged the same membership fees as a standard member.
Whilst we do not provide refunds or credits for any partial membership periods or lessons or Courses, please contact us here.
6. BILLING
Payment Methods. If payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your Payment Method or cancel your account, we may terminate our contract with you; and/or suspend your access to the service until we have obtained a valid Payment Method.
For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
If you want to enquire about a payment made on your account, please contact us here.
7. CANCELLATION AND OTHER CHANGES
Cancellation: We endeavor to process cancellations as efficiently as possible and have created the cancellation mechanism in your Members Area for this.
Right to end the Services: We may terminate your access to the Services if you do not comply with these Terms including your payment obligations.
We may write to you to let you know that we are going to stop providing the Services. We will give you advance notice of this and will refund any sums you have paid in advance for Services that will not be provided.
Changes to the Price and Service Plans. We reserve the right to and may change our service plans and the price of our service from time to time. Softsales will communicate any price changes to you in advance. we will post the changes on this page and/or notify you, either through the member's user interface, the membership, and payments user interface and/or through other reasonable means such as by email notice sent to the email address specified in your account or otherwise. Please, therefore, make sure you read any such notification of price changes carefully and if you have any questions or concerns regarding your account, kindly contact us at support@softsales.io.
For all payment-related enquiries, please contact us here.
Refunds. If You purchase: a certificate, course materials, assignment retakes, or any other optional course content from the member's area, from checkout page, or any other method, refunds cannot be provided without just cause, as defined by incorrect content or pricing; and/or.
Course access including purchases made via promotional communications via email, SMS, or any other method, refunds cannot be provided without just cause, as defined by incorrect pricing of content or in the other circumstances set out in these Terms of Use.
For the avoidance of doubt, optional digital content purchases in form of certificates, course materials, or Hard copy diplomas are not included in the free trial.
8. PASSWORDS & ACCOUNT ACCESS
The member who created the Softsales account and whose Payment Method is charged (the “Account Owner”) has access and control over the Softsales account. To maintain control over the account and to prevent anyone from accessing the account, the Account Owner should not reveal the password nor the Payment Method details (e.g., last four digits of their credit or debit card, or their email address if they use Stripe) associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account.
You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the Softsales website and not through a hyperlink in an email or any other electronic communication, even if it looks official. We can terminate your account or place your account on hold in order to protect you, Softsales, or our partners from identity theft or other fraudulent activity.
9. USER WARRANTIES, RIGHTS, REPRESENTATIONS, RESTRICTIONS, AND OBLIGATIONS.
Subject to these Terms of Use, the User will be granted a limited, non-exclusive, revocable, non-transferable, and non-sublicensable right to access Our Services. By agreeing to grant such access, the Company does not obligate itself to maintain the Website, or to maintain it in its present form. The Company may upgrade, modify, change, or enhance the Services and convert a User to a new version thereof at any time in its sole discretion, to the extent that this is not detrimental to User’s use of the Services and on reasonable prior notice to User (unless the change is of critical business importance or outside the Company’s control, in which case the Company will explain the reason for the changes as soon as is reasonably practicable).
User agrees to abide by any rules or regulations that the Company publishes with respect to the conduct of Users which rules and regulations are hereby incorporated into these Terms of Use by this reference. The Company reserves the right to deny a User access to Our Service if, in the Company’s sole discretion, User has failed to abide by these Terms of Use or appear likely to do so.
User accepts that the Company in its sole discretion may, but has no obligation to, monitor the Services or any portion thereof, and/or to oversee compliance with these Terms of Use.
User promises, acknowledges, and agrees on behalf of itself that:
- Access privileges may not be transferred to any third parties;
- It will not access, store, distribute or transmit any Viruses;
- It will comply with all applicable laws and regulations with respect to use of the Services;
- It will not rent, lease, sublicense, re-sell, distribute, transfer, copy or modify the Services or any component thereof;
- It will not translate, decompile, or create or attempt to create, by reverse engineering or otherwise, the source code from the object code made available hereunder;
- It will not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit the Services or any portion thereof;
- It will not delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website or contained in the Services;
- It is solely responsible for acquiring, installing, operating, and maintaining the hardware and software environment, network connections, and telecommunication links, necessary to access and use the Services;
- It will not use the Services in any manner, or in connection with any content, data, hardware, software, or other materials that infringe upon or violates any patent, copyright, trade secret, trademark, or other intellectual property rights of any third party, or that constitutes defamation, libel, invasion of privacy, or violation of any right of publicity or other third party rights, or that is threatening, harassing or malicious.
10. AVAILABILITY OF WEBSITE
The user recognizes that the traffic of data through the Internet may cause delays during the download of information from the Website and accordingly, it shall not hold the Company liable for delays that are ordinary in the course of Internet use. User further acknowledges and accepts that the Website will not be available on a continual twenty-four-hour basis due to such delays, or delays caused by the Company’s upgrading, modification, or standard maintenance of the Website.
11. THIRD-PARTY LINKS OR INFORMATION
This Website may contain links to other websites that are not operated by or related to Company. The company is not responsible for the content, accuracy, or opinions expressed in such third-party websites, and does not investigate, monitor, or check these websites for accuracy or completeness. The inclusion of any linked website on this Website does not imply approval or endorsement of the linked website by the Company. A User that leaves this Website to access these third-party sites does so at its own risk.
12. DISCLAIMERS OF STATEMENTS/WARRANTIES
THE USER’S USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT ITS OWN RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY STATEMENTS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY STATEMENT, WARRANTY, OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY PROMISES THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR ANY PORTION THEREOF, WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET USER’S NEEDS OR EXPECTATIONS. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
NO VERBAL OR WRITTEN REPRESENTATIONS, INFORMATION, OR ADVICE GIVEN BY THE COMPANY OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
13. LIMITATION OF LIABILITY
THE COMPANY DOES NOT IN ANY WAY EXCLUDE OR LIMIT ITS LIABILITY FOR (I) DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE; (II) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (III) ANY OTHER MATTER FOR WHICH IT WOULD BE ILLEGAL FOR THE COMPANY TO EXCLUDE OR ATTEMPT TO EXCLUDE ITS LIABILITY.
14. INDEMNITY
User agrees to compensate and defend fully Company, its officers, employees, agents, successors, and assigns, from and against any damages, losses, and expenses (including reasonable attorneys’ fees) resulting from any third-party claim, action or demand arising out of any breach by User of any representation, warranty, covenant, obligation or duty of User under this Agreement.
15. SURVIVAL
All provisions relating to proprietary rights, payment of fees, confidentiality, disclaimer of warranty, indemnification, and limitation of liability, shall survive the expiration or earlier termination of these Terms of Service.
16. ASSIGNMENT
User may not transfer these Terms of Use, in whole or in part. The company may transfer these Terms of Use and/or subcontract some or all of its obligations hereunder at any time. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
17. COMPLAINTS AND ONLINE DISPUTE RESOLUTION
Please contact us if you are experiencing any issues with our Services. We will endeavor to resolve any issues as soon as practicable.
You may access the EU Online Dispute Resolution platform via the following link: http://ec.europa.eu/consumers/odr/
18. LAWS
Unless otherwise required by a mandatory law of your jurisdiction, our contract with you (and any non-contractual disputes/claims arising out of or in connection with them) is subject to the laws of Singapore, without regard to choice or conflicts of law principles, and you can bring legal proceedings in respect of the products in the Singapore courts.
19. INJUNCTION
User acknowledges that a breach of any confidentiality or proprietary rights provision of these Terms of Use may cause Company irreparable damage, for which the award of damages would not be adequate compensation. Consequently, Company may seek an injunction to prevent User from taking any and all acts in violation of those provisions, which remedy shall be cumulative and not exclusive, and Company may seek the entry of an injunction enjoining any breach or threatened breach of those provisions, in addition to any other relief to which Company may be entitled at law or in equity.
20. SEVERABILITY
If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Service will remain in full force and effect.
21. COMPLETE UNDERSTANDING
These Terms of Use, together with the Privacy Policy & Cookie Policy, constitute the sole and entire agreement between User and Company with respect to the Services and supersedes all prior and contemporaneous understandings, agreements, representations, warranties, or terms of use, both written and oral, with respect to the Services.
EFFECTIVE DATE: 1 August 2021
ANY QUESTIONS?
